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Dental Marketing Specialist

2 months ago

Spokane, Washington, United States Firegang Dental Marketing Full time

{"h1": "Client Success Manager Job Description", "p": "At Firegang Dental Marketing, we are seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for developing and implementing digital marketing strategies that drive results for our clients in the dental industry.

Your primary goal will be to act as a partner to our clients, working closely with our internal teams to build and execute marketing campaigns that meet their goals and objectives. You will be responsible for managing a portfolio of clients, providing exceptional customer service, and ensuring that our clients achieve their desired outcomes.

Key Responsibilities:

* Manage a portfolio of clients with varying levels of service depending on package level
* Act as a liaison between clients and the company, relaying client goals to the team and campaign performance to the client
* Manage onboarding new clients, set expectations, and set clients up for long-term success with Firegang
* Analyze performance reports from Google Analytics, Adwords, Facebook, Bing, etc., and interpret this data to clients in a way they will understand
* Train clients on how to optimize their online reputation and phone call conversion rates
* Answer client emails, phone calls, and other communications in a timely manner

Requirements:

* At least 1 year of relevant Account Management experience
* Dental Experience required
* Digital Marketing required
* Excellent written and verbal communication skills
* Data-driven and enjoy helping clients succeed
* Team-oriented and a problem solver

Bonus Points For:

* Experience with Google AdWords, Google Analytics, and/or any other online marketing solutions and you enjoy digging into data to address problems and identify solutions

Benefits:

* Salary of $42-48k/year DOE
* PPO Health Benefits (medical/dental)
* 401K Option with matching
* Generous PTO and Holiday Schedule
* 100% Telecommute
* Life, AD&D, Short, and Long Term Disability Insurances

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
"}