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Customer Service Representative

1 month ago

Warrington, Pennsylvania, United States Tenpin Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have an epic time with us.

Key Responsibilities
  • Greet customers at reception and operate the booking system and tills
  • Strive to achieve the highest operating standards throughout the bowl, lanes, food, drink, and amusements
  • Ensure all customers are having a great time and adopt a nothing-is-too-much-trouble attitude
  • Serve customers and prepare food and drink in the bar and café area
  • Host and entertain individuals and parties to a high standard of service
  • Lead by example and encourage colleagues to participate and work together
What We're Looking For

We're looking for someone who is full of determination, enthusiasm, and patience. You should be able to provide high levels of customer service and have strong communication skills. You'll need to be fully flexible around working patterns, including evenings and weekends. We're also looking for someone who is approachable, helpful, and a strong team player.

About Tenpin

Tenpin is a unique entertainment destination that offers a range of activities, including bowling, laser tag, escape rooms, and more. We're passionate about delivering exceptional customer experiences and creating an unforgettable atmosphere for our guests.