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Processing Technician

2 months ago

Wethersfield, Connecticut, United States State of Connecticut, Department of Administrative Services Full time
Job Summary

This is a challenging opportunity to work as a Processing Technician in the State of Connecticut, Department of Administrative Services. As a key member of our team, you will be responsible for performing complex clerical processing functions that have a statewide impact.

Key Responsibilities
  • Perform the most complex duties related to an agency's clerical processing functions.
  • Examine incoming materials for accuracy, completeness, and conformance to state statutes and regulations.
  • Makes corrections and/or additions.
  • Devises follow-up procedures to efficiently and effectively carry out activities.
  • Initiates and maintains communications with a wide variety of resources to verify information and complete transactions.
  • Interprets and applies state statutes and regulations relating to the particular processing service.
  • Makes decisions as to case status, transaction permissibility or admissibility.
  • Responds to internal and external inquiries for information and assistance.
  • Sets up and maintains office procedures, filing and indexing systems, and forms for office use and to meet recurring needs.
  • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly.
  • Maintains records and logs.
  • Prepares status or statistical reports related to processing function.
  • Assists in maintaining general files in support of processing function.
  • Initiates correspondence in carrying out duties.
  • Types correspondence, forms, file documentation, etc. in support of processing function.
  • May process fees and maintain financial records.
  • May lead lower-level clerical employees assisting in carrying out processing responsibilities.
Requirements
  • Three (3) years of clerical work experience.
  • One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk, or its equivalent.
  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
Preferred Qualifications
  • Knowledge of CT Title 14 laws.
  • Experience with written and verbal communication skills.
  • Experience in the examination of documents for completeness and accuracy.
  • Experience working independently and establishing priorities.
  • Experience using Microsoft Office, Excel, and PowerPoint.
About Us

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.