Infrastructure Systems Analyst II

2 weeks ago


Buffalo, New York, United States Roswell Park Comprehensive Cancer Center Full time
Position Overview:

The Infrastructure Systems Analyst II plays a crucial role in managing and optimizing the technical services related to the organization's infrastructure. This includes overseeing systems such as Servers, Microsoft SCCM, and Intune, ensuring proper setup, configuration, implementation, and security.

Key Responsibilities:
  • Conducts analysis of system traffic and assists in capacity planning while addressing server-related issues.
  • Oversees daily operations and collaborates with vendor support teams during outages.
  • Plans and executes projects while providing mentorship to junior staff on relevant technologies.
  • Administers Microsoft SCCM and Intune environments, managing servers, site systems, and client devices.
  • Facilitates the deployment of software application packages to designated devices.
  • Creates and deploys operating system images to client devices utilizing custom task sequences and manages device drivers.
  • Implements patch management strategies, monitors compliance, and generates reports for SCCM and Intune environments.
  • Stays informed about the latest features and best practices related to SCCM and Intune.
  • Engages with vendor support during performance-related issues.
  • Evaluates emerging technologies and their implications for the infrastructure.
  • Provides hardware implementation support and technical assistance to internal stakeholders.
  • Participates in project planning, suggests enhancements, and develops automated solutions to improve efficiency and performance.
  • Keeps management updated on IT system issues and provides 24/7 support when necessary.
  • Offers constructive feedback to vendor product management and engineering teams.
  • Ensures adherence to departmental policies, procedures, safety, and compliance standards.
  • Promotes professional development through educational programs and in-service meetings.
  • Prepares necessary documentation and maintains accurate records and reports.

The compensation for this role ranges from $98,456 to $121,360 annually, including benefits.

Company: Roswell Park Comprehensive Cancer Center
Qualifications:
Required Education and Experience:
  • Master's degree with 4 years of experience in computer systems.
  • Bachelor's degree with 4 years as a Network Systems Specialist I at Roswell Park; or
  • Bachelor's degree with 6 years of experience in computer systems; or
  • Associate's degree with 8 years of experience in computer systems; or
  • High School Diploma or equivalent with 10 years of experience in computer systems.


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