Front Desk Associate

3 weeks ago


Plains, Montana, United States H&R Block Full time
About H&R Block

We are committed to providing exceptional customer service and helping individuals achieve their financial goals.

Our mission is to deliver a personalized experience, ensuring clients feel valued and supported throughout their journey with us.

A Day in the Life...

As a Client Service Professional/Receptionist, you will be part of a dynamic team that fosters growth, learning, and collaboration. You will work closely with colleagues to provide seamless support to our clients.

Your Key Responsibilities:
  • Respond promptly to client inquiries, addressing their needs with a friendly and welcoming demeanor
  • Connect clients with the most suitable tax professional for their specific requirements
  • Schedule appointments according to client preferences
  • Evaluate client needs and ensure all expectations are met during their service
  • Maintain a clean and organized workspace, collaborating with team members to maintain high standards
  • Perform other duties as assigned to contribute to the success of our team
What We Offer:
  • An Employee Assistance Program featuring Health Advocacy services
  • A Wellbeing program, BetterYou, designed to foster healthy habits
  • Support for Neurodiversity and Caregivers available to you and your family
  • A range of discounts on everyday items and services
  • Benefits including Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (with additional eligibility requirements)
The Culture You'll Join:

We strive to build a Connected Culture where trust, care, and connections are at the heart of how we work together. Our goal is to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

Requirements and Qualifications:
  • A High School Diploma or equivalent education
  • Experience in Sales and Marketing is highly valued
Compensation Package:

$45,000 - $65,000 per year


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