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Customer Service Representative
2 months ago
We are a rapidly growing car wash company that is passionate about making a difference one car at a time. Our team is united in our commitment to providing exceptional customer service and promoting water conservation.
Job SummaryWe are seeking a highly energetic and positive individual to join our team as a Customer Service Representative and Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, educating guests on our washes and membership packages, and meeting sales targets.
Responsibilities- Greet and create an exceptional first impression for all guests.
- Educate guests on washes, upgrades, and membership packages.
- Ensure all vehicles are loaded correctly and safely onto the conveyor.
- Prep the vehicle within company guidelines.
- Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicles within company guidelines.
- Maintain a safe and clean work area.
- Perform after-hours site cleaning by following schedule.
- Maintain high standards of personal appearance and grooming.
- Ability to follow directions and make decisions consistent with job functions.
- Follow company safety protocol.
- Enjoy working outdoors.
- Be a team player.
- Offer and sale BLISS Monthly Unlimited Wash Memberships.
- Offer and sale BLISS Single Wash Packages as well as Upgrades.
- Excellent verbal communication skills.
- Self-motivated, sales-oriented individual.
- Highly energetic, positive attitude and goal-oriented.
- Able to meet/exceed sales targets.
- Provide excellent service to ensure that all guests have a BLISSFUL experience.
- CUSTOMER SERVICE - Retail, guest service industry, fast food or car wash preferred but not needed.
- SALES - Prior sales experience is needed.
- Works mainly outdoors and at times indoors.
- Exposure to fumes from vehicles, equipment, and cleaning solvents.
- Loud noises and vibration exposure.
- $500 Sign on Bonus.
- Hourly plus commission and incentives.
- Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.
- 401k with Employer Matching.
- FREE weekly car washes.
- Growth opportunity within the BLISS family.
- Ability to communicate in English.
- Be able to lift up to 15lbs at times.
- Able to stand/walk for long periods of time.
- Able to work outdoors (fluctuation in temperature and conditions).
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.
