Customer Service Representative
4 weeks ago
At Pollo Campero, we are seeking a skilled Cashier to join our Front of House Team. As a Cashier, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests. Your primary duties will include welcoming new and repeat guests, being knowledgeable about our menu, and processing transactions accurately.
Key Responsibilities
- Welcoming new and repeat guests every visit
- Be knowledgeable of all menu items to make meal suggestions and answer questions
- Verify each guest order for accuracy, manage "to-go" orders, process POS transactions, and follow cash handling procedures
- Operate cash register and must be able to count money and give change correctly
- Count register before and after each shift with management to ensure no shortage or overage
- Assist with front line food preparation procedures such as packaging and take orders to tables
- Ensure customer satisfaction by providing quick, efficient service and quality products
- Must be able to work with others and communicate effectively in a busy restaurant environment
- Follows and abides all safety rules, policies, and procedures
Requirements
- Must be 18 years of age or older
- Must be fluent in English & Spanish
- Preferred: 1+ year of experience in similar roles
- Ability to lift and push 50 lbs.
- Ability to stand for long periods
- Flexibility to work nights, weekends, and holidays
- Must follow the company Personal Care and Hygiene policies
- Must be able to produce authorized U.S. work documents
Pay Range USD $11.00 /Hr.
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