IT Operations Manager for Wholesale Applications

7 days ago


Irving, Texas, United States Randstad Full time
Job Summary

We are seeking an experienced IT Operations Manager to oversee and manage the day-to-day activities of our wholesale applications in the utilities and commodity trading sectors.

About the Role

This role is critical in handling Allegro systems, managing incident resolution, and ensuring efficient operations. The successful candidate will be responsible for leading onshore/offshore teams, maintaining reporting metrics for leadership, and overseeing end-of-day batch processes to ensure Service Level Agreements (SLAs) are met.

Responsibilities
  • Oversee overall IT operations of client's Wholesale applications
  • Manage incident and problem resolution processes
  • Oversee end-of-day batch processes and ensure Service Level Agreements (SLAs) are met
  • Manage month/year-end activities and support critical business processes
  • Manage on/off cycle releases and secure change management approvals
  • Act as a business point of contact for any critical incident
  • Manage onshore and offshore day-to-day work
  • Participate in audits and coordinate security patching activities
  • Report status and metrics to client and client leadership
Qualifications
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)
Requirements
  • AWS Cloud Formation
  • Allegro ERTM (5 years of experience is required)
  • Commodity Trading (5 years of experience is required)
  • Allegro
  • Power
  • Gas
  • Coal
  • Nuclear
Benefits

At Randstad Digital, we offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and a 401K contribution plan.

Estimated Salary

$62 per hour



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