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Medical Care Specialist

2 months ago


Atlanta, Georgia, United States DispatchHealth Management Full time

About the Role:

The DispatchHealth Medical Technician II (DHMT-II) plays a vital role in supporting patient care by assisting with physical exams, point-of-care testing, treatments, and data gathering.

Key Responsibilities:

  • Drive DispatchHealth vehicle to meet patients at their place of need and load/unload supplies for daily activities
  • Don and doff PPE appropriately and maintain strict infection prevention strategies
  • Communicate with a healthcare provider via messaging/video conference and mobile device
  • Obtain patient's vital signs and assist in the collection of patient data
  • Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law
  • Perform indicated point-of-care lab testing as directed by virtual provider
  • Prepare discharge instructions in conjunction with provider
  • Responsible for equipment use, care, and allocation
  • Restock and clean equipment at end of shift appropriately
  • Other duties as assigned to successfully complete a visit and maintain equipment and vehicles

Requirements:

  • EMT certification with NREMT, or EMT-B (per state requirements) in good standing, OR Paramedic OR Medical Assistant OR Licensed Practical Nurse/Licensed Vocational Nurse, as per state regulations
  • Minimum one (1) year patient-facing experience
  • Candidates with a bachelor's degree in a core science or lab science and have a minimum of 2 years' experience in chemistry and hematology, especially with experience using an i-STAT device, are encouraged to apply
  • Valid driver's license with clean driving record
  • BLS, American Heart Association
  • High School Diploma or GED equivalent
  • Ability to lift and carry equipment up to 50 pounds
  • Ability to walk up and down several flights of stairs easily while carrying equipment
  • Strong customer service, communication, and technological skills
  • Previous experience of comprehensive history gathering and documentation within EMR
  • Previous experience with basic procedural skills
  • Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries
  • Function autonomously and as part of a team to responsibly deliver care with flexibility and open-mindedness
  • Continuous learner with strong critical thinking skills
  • Ability to work a varied schedule with evenings, holidays, and weekends required