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Tax Support Specialist

1 week ago

Fountain Valley, California, United States H&R Block Full time

H&R Block is a company that believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy known as Block Horizons 2025. This transformation plan aims for bigger ambitions, faster transformation, and extraordinary results.

As a Client Service Professional/Receptionist, you will be part of an exceptional work environment recognized worldwide on Best Companies lists. You will collaborate with colleagues who are committed to helping each other grow and support one another. H&R Block is an equal opportunity employer and values diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

In this role, you will answer phones and greet clients in a personalized, friendly, and inviting manner. You will match clients with the best-suited tax professional for their needs, schedule clients how they would like to be scheduled, and ensure all client needs have been met during service. You will also maintain office cleanliness and organization of resources with team members.

You will bring your expertise to the team by working in a fast-paced environment, having previous experience in customer service, being able to multi-task, having strong organizational and time-management skills, and being computer proficient with the ability to use Microsoft Office.