Desktop Support Specialist
3 weeks ago
Job Description
**JSG is hiring a Desktop Support Specialist for our client in Fountain Valley, CA.
Job Description:**
- 5+ years of experience in Desktop Technical Support or a related field.
- Ability to provide enthusiastic support to end users, with strong skills in analyzing, troubleshooting, and resolving issues to ensure customer satisfaction.
- Solid knowledge of Office 365 administration and support.
- Familiarity with Office 365 and Microsoft applications.
- Expertise in troubleshooting and configuring hardware, including printers, laptops, and other devices.
- Comfortable and confident in client-facing interactions
- Experience in managing or troubleshooting technologies like Kaseya RMM(or similar).
- Support for desktops, laptops, docks, monitors, and other related equipment.
- Windows 10 and 11 Support
- Experience with user management (Entra ID), Exchange management, and Intune device management is a plus.
Requirements
- Fortigate including configuration and topology design
- configuring IPSEC, SSL-VPN, Routing, Rules, & NAT.
- 5 years of VLAN configuration
- 7 years of Active Directory w/ 1+ year of Entra ID
- Multi- Domain Forest management, some with single or full trust mode.
- 5 years of MS 365
- 5 years of VMware ESXi
- 2 years of Veeam
- OK working onsite 4 days per week ln Fountain Valley, CA
- CompTIA – A+
- Network+
- Server+
- Security+
- PeopleCert ITIL4 – Foundation
- Microsoft – Azure Fundamentals (AZ-900)
- Cisco – CCNA
Company Description
Our people and culture make JSG a great place to work. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.
We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Company DescriptionOur people and culture make JSG a great place to work. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r
\r
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r
\r
We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.\r
\r
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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