Team Member

2 days ago


Fort Worth, Texas, United States Potbelly Corporate Full time
About the Role

Potbelly Corporate is seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers enjoy their lunch again.

Key Responsibilities
  • Provide fast, friendly, and efficient service to our customers
  • Deliver a quality and consistent product every time
  • Work multiple stations as directed by a Shift Leader or Manager
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Prepare quality finished products efficiently
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues
  • Takes delivery/catering/pickup orders over the phone
What We Offer
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities
Requirements
  • You want to delight customers with great food and good vibes
  • You are friendly and customer service oriented
  • You have strong written and verbal communication skills
  • You can handle the heat of the kitchen – knife skills are a plus
  • You love working in a fast-paced environment
  • You're a team player
  • You enjoy higher levels of noise from music, customer, and employee traffic
  • You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
  • You're able to stand/walk a minimum of 3 hours or as needed
  • You are at least 16 years of age
  • You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.



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