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Operations Director

2 months ago

Lynn, Massachusetts, United States Lynn Community Health Center Full time
Job Summary

Lynn Community Health Center is seeking a skilled Operations Manager to oversee the daily operations of our Pediatrics team.

This role requires a strong leader who can manage schedules, assignments, and coverage for providers and support staff. The ideal candidate will have excellent customer service skills and be able to provide training and handle patient complaints.

Key Responsibilities:

  • Manage daily schedules and assignments for providers and support staff
  • Coordinate and oversee the daily flow of work
  • Provide customer service training and handle patient complaints
  • Function as the primary leader for managing clinical schedules

Requirements:

  • Bachelor's degree or equivalent work experience
  • 5 years' supervisory experience preferred
  • 3 years' experience with healthcare operations required