Retail Sales Expert

4 weeks ago


Hanging Rock, Ohio, United States Cell Touch Full time
Job Summary

We are seeking a highly motivated and customer-focused Mobile Sales Expert to join our team at Cell Touch. As a key member of our sales team, you will be responsible for facilitating retail sales of cellular devices and wireless services while delivering exceptional customer service.

About the Role

  • Develop and maintain continuous, up-to-date knowledge of Metro by T-Mobile products and services.
  • Facilitate retail sales of cellular devices and wireless services while demonstrating outstanding customer service.
  • Handle customer questions, issues, and create selling opportunities in-person, over the phone, and through approved social media usage.
  • Maintain store operations such as opening and closing duties, inventory control, cash management, general cleaning, office functions, setting up displays, and adhering to merchandise standards.
  • Create daily and monthly personal action plans to exceed sales goals.
  • Participate in community events and local marketing efforts as needed.

Requirements

  • Basic computer skills, including email, internet, mobile, and point-of-sale software.
  • Willingness to role play and practice skills outside of your comfort zone.
  • Strong written and verbal communication skills. Ability to build relationships and adapt to a diverse customer base.
  • Ability to stand or walk for extended periods (up to two hours at a time).
  • Some bending and twisting required (for example, to assist with stocking walls or counting inventory).
  • Ability to lift at least 40 lbs. without assistance.

What We Offer

  • A generous and predictable BASE SALARY PLUS COMMISSION.
  • Health benefits, team performance bonuses, and an amazing culture.
  • Excellent career development opportunities.

Work Environment

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekend availability

Education

  • High school or equivalent (Preferred)

Work Location

  • Multiple Locations


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