Field Service Technician

3 weeks ago

Poughkeepsie, New York, United States TD SYNNEX Full time
About the Role

The Field Technician is responsible for providing technical support and maintenance services for computer systems, adhering to manufacturers' specifications.

Key Responsibilities
  • Analyze diagnostic information and utilize technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications.
  • Provide technical information as needed for further diagnostic work, project planning, etc.
  • Provide some base installation services and replacement of hardware components.
  • Follow provided work instructions and adhere to daily administrative tasks.
Requirements
  • Knowledgeable in manufacturers' system design and specifications.
  • Able to diagnose, repair and replace computer system hardware components.
  • Able to effectively utilize associated tools, meters, adaptors, and other equipment.
  • Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
  • 1-2 Years of relevant work experience.
  • Experience and expertise in diagnosing, replacing and testing various computer systems and components.
Working Conditions
  • Local and Long-Distance Driving.
  • Some lifting up to 75lbs.
  • Standby rotation and after hours availability.
What's In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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