Loss Prevention Specialist
4 weeks ago
Job Summary
At Kroger, we are seeking a highly skilled Loss Prevention Specialist to join our team. As a Loss Prevention Specialist, you will play a critical role in protecting our company assets through the execution of safety initiatives, inventory recovery, and internal and external theft reduction programs.
Key Responsibilities
- Conduct plainclothes surveillance to detect internal and external loss within a store environment
- Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
- Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
- Conduct physical security checks; make recommendations to prevent loss and improve profitability
- Partner with law enforcement and prepare case reports for criminal prosecution
- Identify and resolve conditions/behaviors that affect shrink, safety, and profitability by auditing for compliance and communicating AP awareness
- Serve as a district and division liaison to identify and develop solutions to reduce waste
- Complete thorough reports on all AP-related activities
- Support the district asset protection manager (APM) in the execution of AP initiatives
- Ensure the implementation and effectiveness of AP strategies at the store level
- Assist the district APM with external and internal investigations
- Testify in court and labor hearings on behalf of the company
- Ensure compliance with corporate policies and procedures
- Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
- Travel to locations throughout the division and maintain the ability to work a varied schedule and on weekends
Qualifications
- High School Diploma or GED
- Excellent oral/written communication skills
- Exceptional customer service skills
- Demonstrated ability to maintain integrity, honesty, and professionalism
- Ability to diffuse confrontational situations
Preferred Qualifications
- Bachelor's Degree
- Wicklander Certification
- 1 year of retail asset protection experience
- Any multi-store asset protection experience
- Operational knowledge of CCTV systems
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