Service Advisor

13 hours ago


Golden, Colorado, United States Asbury Automotive Full time
About Asbury Automotive Group

Asbury Automotive Group is a leading automotive retailer in the United States, operating under the Asbury Automotive Group brand. We are committed to providing exceptional customer experiences and fostering a culture of innovation, teamwork, and community involvement.

Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Stevinson Toyota West. As a Service Advisor, you will play a critical role in ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities
  • Provide exceptional customer service and ensure that customers are satisfied with the service they receive.
  • Communicate effectively with customers, technicians, and other team members to ensure that service is completed efficiently and effectively.
  • Prepare and review repair orders to ensure accuracy and completeness.
  • Manage and maintain accurate records of customer interactions and service history.
  • Collaborate with the service team to ensure that customers receive the best possible service and that the service department is running efficiently.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a service advisor or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and knowledge of automotive repair software.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.

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