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Marketing Assistant
2 months ago
We are seeking a highly organized and detail-oriented Marketing Assistant to join our team at All American Home Care. As a Marketing Assistant, you will play a critical role in facilitating the intake process, assisting in the application process for caregivers, and collecting all supporting documentation.
Key Responsibilities- Answer incoming sales calls and receive all intake information for potential consumers, entering the appropriate information into ZOHO.
- Assist consumers with the intake process and input all pertinent information into the system.
- Complete applications with potential caregivers and ensure that all vital information is documented and all main documents are received.
- Ensure that all applications are accurate before scanning them into the system.
- Confirm that client information is entered into the system correctly and efficiently.
- Follow up with caregivers for missing credentials.
- Conduct calls to Maximus to submit clients for services and follow clients through the approval/denial process.
- Communicate with consumers, families, and caregivers regarding Home Care service, information, and issues.
- Maintain positive relationships with external partners.
- Prepare welcome packets and disseminate appropriately.
- Minimum of High School Diploma or equivalent, associate degree preferred or combination of experience.
- 2+ years of experience in a Marketing Assistant or Intake support role.
- Human Resources experience as it relates to home care preferred.
- Demonstrated capability maintaining strict confidentiality with employee information.
- Knowledge of principles and practices of basic office management and organization.
- Strong typing and computer application skills.
- Computer proficiency and working knowledge of Microsoft programs required.
- Strong interpersonal and business partnering skills.
- Good judgment and decision-making skills.
- Must be well organized, accurate, and attentive to detail.
- Excellent communication, public relations, and follow-up skills.
- Must be able to work independently and have strong written and verbal communication skills.
- Belief in the Home Care concept.
This position requires working indoors at a desk for the majority of the day. The ideal candidate will be able to work in a fast-paced environment and maintain confidentiality with employee information.
What We OfferAll American Home Care offers a competitive salary and benefits package to the successful candidate. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.