Customer Service Associate

2 weeks ago


North Springfield, Vermont, United States Performance Food Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Performance Food Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Manage inventory levels and ensure accurate product counts to maintain a smooth and efficient warehouse operation.
  • Operate machinery and equipment to package and process food products, adhering to strict quality and safety standards.
  • Communicate effectively with customers to address inquiries, resolve issues, and provide timely updates on order status.
  • Maintain a clean and organized warehouse environment, adhering to company safety protocols and regulations.
  • Assist in loading and unloading trucks for shipment, ensuring timely and accurate delivery of products.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • 1-2 years of experience in a customer-facing role, preferably in a warehouse or logistics environment.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced team environment.
  • Ability to lift up to 50 pounds and stand for long periods, with frequent bending and reaching.


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