Implementation Specialist
2 days ago
We are seeking an experienced Implementation Specialist to join our team at Genesis10. As an Implementation Specialist, you will play a critical role in supporting our clients through PBM implementations.
Key Responsibilities:- Identify implementation stakeholders and act as a liaison between business stakeholders and technical teams.
- Elicit and capture requirements to create deliverables for clients, provide feedback, and clarify requirements as needed.
- Ensure documentation is up-to-date and accessible to all stakeholders.
- Evaluate business processes to uncover opportunities and propose process improvement and optimization solutions.
- Facilitate discovery and creation of use cases, user stories, and test cases.
- Perform impact analysis and advise on testing strategies, timelines, and areas of common focus.
- Assist with building test plans, scenarios, and cases based on client requirements.
- Review and provide feedback on all end-to-end test plans.
- Offer insight on gaps in testing and perform test case gap analysis against the Company test library.
- Review and interpret test results for accuracy and ensure that benefit designs are adjudicating as expected.
- Collaborate with project managers to create meeting agendas, define scope, timelines, and milestones.
- Identify risks and issues and communicate proactively with the project team.
- 2+ years of business analysis experience related to pharmacy within a healthcare setting, with health plan and pharmacy benefit management experience strongly preferred.
- Extensive knowledge of pharmacy benefits, including a working understanding of benefit designs and formularies, file exchanges, pharmacy networks, and configuration and testing of pharmacy benefits.
- Bachelor's degree in a related field.
- IIBA CCBA or CBAP certification highly desirable.
- Requirements tool knowledge, such as Jira or Azure DevOps.
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10.
- Access to an experienced, caring recruiting team.
- Behavioral Health Platform.
- Medical, Dental, Vision.
- Health Savings Account.
- Voluntary Hospital Indemnity (Critical Illness & Accident).
- Voluntary Term Life Insurance.
- 401K.
- Sick Pay (for applicable states/municipalities).
- Commuter Benefits (Dallas, NYC, SF).
We are an Equal Opportunity Employer and welcome candidates from diverse backgrounds. If you have the skills and experience we're looking for, please apply.
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