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IT Solutions Architect

2 months ago

Cincinnati, Ohio, United States NetGain Technologies, LLC Full time

Position Overview

NetGain Technologies, LLC is a leading technology service provider in the Southeast and Midwest regions of the United States. We are dedicated to assembling a high-caliber team that embodies values such as accountability, ongoing development, teamwork, exceptional client service, and prioritizing family.

The Professional Services Team (PSE) at NetGain Technologies is in search of a proficient and seasoned Solutions Architect. This role emphasizes the development of IT solutions and the execution of projects. As a Solutions Architect, your primary responsibility will be to design and implement intricate IT solutions that align with our clients' business objectives, while also mentoring and guiding other engineers in executing your designs.

To effectively align IT solutions with organizational goals, a Solutions Architect must possess robust leadership and communication abilities, along with a blend of technical and business acumen. Understanding the business requirements of the organization is crucial to identifying suitable IT solutions that will support both current and future aspirations. Your leadership will be pivotal in steering the identification of key business objectives and defining the requirements for each solution. A significant aspect of your role will involve making informed technical decisions that influence business outcomes, collaborating with the PSE team to implement solutions for our clients.

Key Responsibilities

Core Duties

  • Draft Project Proposals and Scopes of Work
  • Define project scope and create comprehensive proposals and implementation strategies.
  • Conduct thorough assessments of clients' existing systems to formulate optimal solutions.
  • Identify hardware and software requirements and compile appropriate bills of materials.

Establish and Uphold Standards for Solutions

  • Continuously enhance skills and stay informed about emerging solutions that may integrate into our standard offerings.
  • Guide, educate, and train engineers across various teams as necessary.
  • Maintain awareness of how individual contributions align with the broader organizational objectives.
  • Ensure compliance with established standards and adapt as necessary for future implementations.

Engage with Sales and Client Success Teams

  • Participate in proposal presentations and presales discussions with clients to ascertain business needs.
  • Define project scope and specifications for proposed solutions.
  • Prepare reports, presentations, or demonstrations for clients.
  • Provide insights and recommendations regarding suitable technologies for diverse projects.

Collaborate with Project Teams

  • Address inquiries and assist in resolving issues that arise among team members.
  • Ensure that project specifications and requirements are met.
  • Actively contribute to the project team from inception to completion.
  • Continuously monitor project scope to refine implementation standards and risk assessments for future initiatives.

Partner with External Vendors

  • Collaborate with external vendors to develop tailored solutions.
  • Ensure optimal utilization of partner discounts and agreements.
  • Coordinate with vendors to facilitate demonstrations for clients.

Preferred Qualifications

  • A minimum of 15 years of hands-on experience in the IT sector.
  • Bachelor's Degree in IT or equivalent certifications/experience.
  • Willingness to travel as required.
  • Ability to lift up to 25 lbs.
  • At least 3 years of experience in a client-facing role.

Additional Assets

  • Engaging hobbies outside of work.
  • Extensive experience or certifications relevant to our technology stack (e.g., CCNA, ACSA, NSE, Azure).
  • Exceptional interpersonal skills.
  • A strong desire for professional growth.

NetGain Technologies Overview

  • Established for 40 years.
  • Currently in a high growth phase.
  • A prominent regional company with multiple locations across the Southeast and Midwest.
  • Ranked among the top Managed Services Providers globally.
  • Managed with best-in-class metrics and procedures.
  • Recognized as a SOC 2, Type II certified organization.

If you believe you possess the qualifications to contribute to our team, we encourage you to submit your application and resume.