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Advocate Second Shift Coordinator
2 months ago
About the Role
The Advocate Second Shift position at House of Hope Green Bay, Inc. is a dynamic opportunity for a dedicated and compassionate individual to make a meaningful impact in the lives of our residents and clients. As a key member of our team, you will play a vital role in implementing various group and individual program components during the afternoon and evening hours.
Key Responsibilities
- Plan, implement, administer, and evaluate direct client services in coordination with case plans and individual needs.
- Ensure a clean, organized, and healthy environment for clients, promoting a sense of community and well-being.
- Support clients in achieving their goals in areas such as parenting, education, employment, and stable housing, fostering independence and self-sufficiency.
- Maintain positive relationships with residents/clients, staff, volunteers, community groups, and organizations, building a network of support and resources.
- Provide intake interviews and program orientation as required, ensuring a smooth transition for new clients.
- Maintain required records and logs for each client, adhering to confidentiality and data protection protocols.
- Support clients in accomplishing goals in their individualized case plans, providing guidance and encouragement along the way.
- Support clients regarding daily living skills, parenting, personal care, and residential policies, promoting a culture of respect and understanding.
- Provide crisis intervention when necessary, responding with empathy and professionalism.
- Provide a positive role model from which clients can grow and develop, inspiring hope and resilience.
- Provide care for infants and children in the Hope Center shelter care facility, ensuring their physical and emotional well-being.
- Administrative and Facility-Related Responsibilities
- Perform required cleaning and maintenance tasks of the interior and exterior of the facility, maintaining a safe and healthy environment.
- Provide tours, program information, and hospitality as needed for volunteers, promoting a positive image of the organization.
- Attend all staff meetings and in-service trainings, staying up-to-date on best practices and industry developments.
- Carry out all other duties and programs as assigned, demonstrating flexibility and adaptability.
Requirements
- Valid Wisconsin driver's license.
- Successful completion of criminal background check.
- High school diploma required; degree in Social Work, Psychology, Human Development, Child/Youth Development, or related field preferred.
- An ability to safely provide direct services to individuals experiencing homelessness as well as young parents and their children.
- Appropriate interpersonal communication skills and a sensitivity and understanding of the needs of a diverse, multicultural clientele.
- Ability to work effectively with others, building strong relationships and a collaborative team environment.
- Ability to maintain flexible work hours, adapting to changing circumstances and priorities.
- Ability to plan and organize work, making effective use of time and resources.
