Bilingual Call Center Agent
1 week ago
Job Description:
We are currently hiring a Bilingual Customer Service Representative to work in our Killeen, TX office. This role involves interacting with customers to provide information and resolve issues related to our products and services.
About Us:
Sedona Staffing TX is a leading staffing agency dedicated to providing exceptional service to our clients and candidates. We pride ourselves on our commitment to excellence and strive to build long-lasting relationships with our customers.
Key Responsibilities:
- Handle customer inquiries via phone, email, and mail
- Resolve customer complaints in a timely and professional manner
- Work collaboratively with colleagues to achieve customer satisfaction goals
- Use data entry skills to track customer requests and verify closure
Preferred Qualifications:
- High School Diploma or equivalent required
- One year of general office or call center experience preferred
- Strong customer service and phone etiquette skills
- Bilingual Spanish language skills required
Compensation and Benefits:
The salary for this position is estimated at $16.00 per hour. We also offer a comprehensive benefits package including 401(k) matching, dental insurance, flexible scheduling, health insurance, and paid time off.
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