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Retail Operations Supervisor

2 months ago

Topeka, Kansas, United States cumberlandfarmsinc Full time
Are you a dynamic and enthusiastic retail professional ready to elevate your career?

We are seeking an individual who is passionate about teamwork and thrives in a bustling retail environment. If you have a background in retail, food service, or restaurant management and enjoy providing exceptional customer experiences, you might be the ideal candidate for our team.

What We Provide:

• Competitive Compensation
• Comprehensive Training Program
• Paid Time Off
• Health, Dental, and Vision Insurance
• 401K Plan with Company Contribution
• Employee Discounts
• Tuition Assistance
• Employee Support Programs
• Company Spirit Days
• And much more

As a Manager in Training, you will gain valuable insights into the daily operations of managing a convenience store, guided by our experienced leaders.

Your training will involve working closely with a Training Manager and Supervising Manager, where you will experience various shifts to familiarize yourself with our company, our retail team, our suppliers, and our customers.

This role is essential in supporting the Store Manager and team members to ensure an outstanding shopping experience for our guests.


Training Overview:

During designated training weeks, Managers in Training will collaborate with Training Managers to learn effective management practices for convenience store operations.

In the weeks between training, you will engage in various shifts alongside team members, applying your leadership skills in real-world scenarios.

Upon completion of training, you will join our leadership team, stepping in during absences until you are assigned to your own store.

Interested in advancement? Our parent company operates numerous locations nationwide, providing ample opportunities for career growth.

Your Responsibilities:

• Welcome guests warmly and ensure a friendly atmosphere.
• Assist the Store Manager in building and nurturing a strong team through training, scheduling, and coaching.
• Lead by example, setting clear goals and maintaining accountability among team members.
• Monitor inventory levels on the sales floor, ensuring products are well-stocked and rotated.
• Oversee quality control, merchandising, and food safety in locations offering prepared food.
• Maintain cleanliness and organization throughout the store, including the coffee station and food service areas.

• Efficiently operate the cash register.
• Support the Store Manager in adhering to safety and quality guidelines for food service operations.
• Perform additional duties as assigned by the Store Manager or District Manager.

Our stores are open to serve our guests at all times, including weekends and holidays. Every team member plays a vital role in delivering an exceptional experience to our guests by participating in all aspects of the job.

At our company, we value diversity and encourage individuals from all backgrounds to apply, as your unique perspective can greatly enhance our team.


Minimum Qualifications:
• High School Diploma or GED

Preferred Qualifications:
• At least 1 year of experience in retail or food service
• Previous leadership experience in retail, guest service, or restaurant settings
• ServSafe/Food Safety certification is a plus but not required

Essential Skills:
• Strong communication and interpersonal skills
• High energy and adaptability
• Team-oriented with a willingness to assist others
• Basic computer skills are beneficial

Work Schedule:
This is a full-time position requiring flexibility to work various hours, including nights and weekends, as our locations may operate 24/7.

Physical Requirements:
• Ability to lift and move up to 10 pounds regularly, up to 25 pounds frequently, and up to 40 pounds occasionally.
• Capability to stand or walk for extended periods and perform physical tasks in various environments, including cooler areas.

Additional Information:
• Specialized attire may be required in food service areas (hats, gloves, etc. will be provided).