Service Team Member

4 weeks ago


Louisville, Kentucky, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various sales and operational tasks.

Key Responsibilities
  • Provide fast and friendly customer service, answering questions and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including stocking shelves, facing merchandise, and completing other visual merchandising tasks.
  • Assist with sales and operational tasks, including processing transactions, handling customer returns, and performing other duties as assigned.
  • Participate in visual merchandising and store displays, including creating and maintaining eye-catching displays and ensuring that merchandise is properly displayed and priced.
  • Work collaboratively with other team members to achieve sales and operational goals, including participating in sales promotions and events.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team of passionate and creative individuals.
  • Opportunities for professional growth and development, including training and education programs.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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