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Customer Service Representative

1 month ago

Bensalem, Pennsylvania, United States VIMO INC Full time
Job Details

Job Location
Bensalem, PA - Bensalem, PA

Remote Type
Fully Remote

Position Type
Full Time

Salary Range
$ $16.00 Hourly

Job Category
Customer Service

Customer Service Representative

GetInsured is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.

As a Customer Service Representative, you will be the face of our company, and your interactions with customers will shape their perception of our brand. You will be responsible for resolving customer inquiries, addressing concerns, and providing solutions to their problems.

Our ideal candidate is a highly motivated and customer-focused individual with excellent communication and problem-solving skills. You will be working in a fast-paced environment, and you will need to be able to multitask and prioritize tasks effectively.

We offer a competitive salary, comprehensive training, and opportunities for growth and development. If you are a customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Provide exceptional customer service and support via phone, email, and chat
  • Resolve customer inquiries and concerns in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and quality standards
  • Stay up-to-date with product knowledge and industry trends

Requirements
  • High school diploma or equivalent required
  • 1+ year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office

What We Offer
  • Competitive salary and benefits package
  • Comprehensive training and development opportunities
  • Opportunities for growth and advancement
  • Collaborative and dynamic work environment

Preferred Qualifications
  • Previous experience in customer service or a related field
  • Knowledge of health insurance and related products
  • Fluency in Spanish or other languages