Lead Team Member

5 days ago


Durham, North Carolina, United States Dollar General Full time
Job Summary

We are seeking a highly motivated and customer-focused Lead Team Member to join our retail team. As a key member of our store operations team, you will be responsible for maintaining a clean and organized store environment, providing exceptional customer service, and supporting the sales team in achieving sales goals.

Key Responsibilities
  • Customer Service: Provide superior customer service to exceed customer expectations, model product knowledge and selling techniques to enhance the customer experience.
  • Store Maintenance: Maintain a safe, clean, and well-organized store environment that delights customers and employees.
  • Merchandising: Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop.
  • Cash Handling: Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers, and make change.
  • Team Support: Assist the sales team in achieving sales goals, provide support to the Store Team Leader and Assistant Team Leader as needed.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Six months of supervisory experience or related experience/training.
  • Skills: Effective interpersonal and oral communication skills, understanding of safety policies and practices, ability to read and follow planogram and merchandise presentation guides.


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