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Restaurant Operations Manager

2 months ago

Aberdeen, Washington, United States Gecko Hospitality Full time

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled Restaurant Operations Manager to join our team at Gecko Hospitality. As a Restaurant Operations Manager, you will be responsible for overseeing every aspect of the guest experience, from start to finish. This includes positively coaching and counseling staff to achieve the highest quality of service in all areas of the restaurant.

Key Responsibilities:

  • Set the standard for service expectations and ensure that all staff members are meeting these expectations.
  • Select, schedule, train, develop, mentor, and manage team members to achieve exceptional results.
  • Exercise independent judgment and discretion on matters of conflict in the restaurant.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Monitor and control costs, including labor, inventory, and supplies.

Requirements:

  • 3+ years of high-volume restaurant management experience.
  • Passion for developing and mentoring people.
  • Track record of achieving financial results.
  • High degree of honesty, integrity, and guest-orientated philosophy.
  • Open availability.

Benefits:

  • Competitive compensation package.
  • Insurance benefits.
  • 401(K) plan.
  • Paid time off.
  • Thorough and ongoing training.