Quality Assurance Specialist
4 weeks ago
The Quality Assurance Specialist will provide support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures and all applicable local, state, federal requirements.
Key Responsibilities- Ensure compliance to training needs, SOPs, processes, and other regulatory or company directives.
- Report compliance status data to operational quality management.
- Collaborate with center management in the development and implementation of continuous improvement plans.
- Represent the center during internal and external audits, respond to questions, and may stop operations to address quality concerns.
- Coordinate and manage training activities, policies, and processes at the center level.
- High school diploma or equivalent required; Associate or Bachelor's degree in business administration or biological sciences preferred.
- Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.
- Strong customer service skills, critical reasoning, decision-making, and problem-solving skills.
- Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities.
Occasionally required to work with the public when they are dissatisfied. 80% of the time standing and walking and 20% of the time sitting. Reach, bend, kneel, and have a high level of manual dexterity. See and speak with customers and observe equipment operation. Occasionally required to lift and carry 25 lbs. Exposure to hot and cold temperatures, sudden temperature changes, working with freezers, and various odors.
BenefitsCSL offers the following benefits for this full-time position: options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
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