Night Auditor and Financial Analyst

2 weeks ago


Savannah, Georgia, United States Courtyard by Marriott Full time
Courtyard by Marriott Abercorn Street Job Opportunity

Courtyard by Marriott is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for performing nightly audits of financial transactions and guest accounts, verifying accuracy of charges, and reconciling any discrepancies. You will also prepare daily reports and distribute them to management, assist guests with check-in and check-out processes, handle guest inquiries, and resolve complaints in a professional manner. Additionally, you will maintain confidentiality of guest information and adhere to hotel policies and procedures.

Key Responsibilities:
  • Perform nightly audits of financial transactions and guest accounts
  • Verify accuracy of charges and reconcile any discrepancies
  • Prepare daily reports and distribute to management
  • Assist guests with check-in and check-out processes
  • Handle guest inquiries and resolve complaints in a professional manner
  • Maintain confidentiality of guest information and adhere to hotel policies and procedures

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a hotel or hospitality setting preferred
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

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