Restaurant General Supervisor

4 days ago


Las Vegas, Nevada, United States Estiatorio Milos Full time

About Us

Estiatorio Milos is a world-renowned restaurant chain that has been serving exceptional Greek cuisine for over 40 years. We're dedicated to providing an unforgettable dining experience that exceeds our guests' expectations.

Job Overview

We're seeking a seasoned Floor Manager to lead our team and ensure that every guest leaves with a lasting impression. As a key member of our team, you'll be responsible for overseeing daily operations, supervising staff, and managing guest relations.

Responsibilities

As a Floor Manager, you'll be responsible for:

  • Ensuring seamless daily operations, including setup, service, and breakdown of the dining area.
  • Maintaining a clean, well-organized environment, adhering to established opening and closing duties.
  • Monitoring ambiance, including lighting, music, and temperature, to create an inviting atmosphere.
  • Greeting and engaging with guests, providing personalized service and ensuring a memorable experience.
  • Handling reservations, seating arrangements, and special requests with finesse.
  • Addressing and resolving guest complaints promptly and professionally, following up with the management team to find resolution and prevent future issues.
  • Supervising and supporting service teams, including hosts, bartenders, and runners.
  • Training new employees on service standards, menu knowledge, and restaurant policies according to expectations.
  • Conducting pre-shift meetings to communicate daily specials, VIPs, and service expectations.

Compensation

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Requirements

To be considered for this role, you must have:

  • 3-5 years of management experience in a high-end or fine dining restaurant.
  • Proven track record of delivering exceptional guest service.
  • Bachelor's degree in hospitality management or related field (preferred).
  • Strong leadership and interpersonal skills.
  • Excellent communication and organizational abilities.
  • Proficiency in restaurant management software and POS systems.

Work Environment

This is a full-time position, requiring availability to work evenings, weekends, and holidays. You must be able to stand and walk for extended periods and lift moderate weights (up to 25 lbs). If you're passionate about delivering exceptional service and are ready for a new challenge, we encourage you to apply.



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