Restaurant Operations Supervisor

2 days ago


Las Vegas, Nevada, United States Mother Wolf Las Vegas Full time

We are seeking a highly skilled Restaurant Manager to lead our team at Mother Wolf Las Vegas.


About the Role

As a Restaurant Manager, you will be responsible for overseeing all front-of-house operations and ensuring a positive experience for both internal and external guests. You will supervise staff, maintain high hospitality standards, and promote a positive work environment.


Main Responsibilities
  • Serve as a role model: Ensure great guest service and delivery of hospitality standards by holding team members accountable, maintaining positive relationships with guests, and obtaining regular feedback through table visits.
  • Train and develop staff: Convey brand clarity through menu, wine, and beverage knowledge, promoting exceptional customer experiences.
  • Promote a positive work culture: Hire top talent, maximize productivity and morale through team member engagement, and maintain appropriate staffing levels based on business needs.
  • Maintain high performance: Monitor staff performance through ongoing feedback, coaching, counseling, and progressive discipline.
  • Budget management: Collaborate with the General Manager to achieve financial goals, exceeding SNHD guidelines while maintaining a clean work environment.
  • Compliance and safety: Ensure adherence to state, federal, and business regulations, including responsible alcohol service guidelines, safety standards, and client requirements.

Requirements
  • A minimum of three (3) years of restaurant management experience in a fine dining setting is required.
  • Proficiency with computers, including Microsoft products, email, and POS technology.
  • Strong interpersonal skills, financial acumen, and decision-making abilities.
  • The ability to think proactively, have analytical skills, and excel in written and verbal communication.
  • Familiarity with operating in fast-paced environments, effectively multi-tasking, and driving results.
  • Able to work flexible schedules, including evenings, weekends, and holidays when necessary.
  • Possession of an up-to-date SNHD Food Handlers card and TAM card is mandatory.

Additional Information

This role requires standing, walking, lifting, and bending for extended periods. The ability to bend and lift up to 30 lbs is essential. Exposure to hot kitchen elements or cleaning materials may also be encountered.



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