Key Account Development Specialist
7 days ago
Company Overview
Fairchild Freight LLC is a transportation services company dedicated to providing best-in-class services and creating value for our customers. We prioritize transparency, accountability, and reliability in all aspects of our business.
Estimated Salary: $60,000 - $80,000 per year
Job Description
We are seeking a highly motivated Key Account Development Specialist to cultivate and nurture relationships with existing and prospective customers. As an integral member of our team, you will be responsible for building your book of business, managing challenges effectively, and maintaining high levels of customer satisfaction.
Responsibilities:
- Create and manage a sales pipeline by generating leads and attracting new prospects
- Onboard new customers and negotiate pricing
- Maintain full functional responsibility for assigned book of business
- Collaborate with shippers, carriers, and drivers to pick up and deliver shipments
- Provide exceptional customer service to assigned customer accounts
- Work closely with the operations team to ensure issues are resolved efficiently and communicated effectively
- Utilize our internal TMS system to maintain accurate records of activities
Required Skills and Qualifications:
- Sales-driven and highly motivated individual
- Prior logistics experience
- Excellent communication and interpersonal skills
- Able to handle multiple tasks and work independently or as part of a team
- Ability to identify and prioritize tasks based on urgency and need
- Proficient in Microsoft applications and programs
- Tenacious, curious, and entrepreneurial mindset
Education and Experience:
- High School Diploma/GED
- Two years of sales, account management, and client service experience
- Two years of cold calling experience
- At least one year of experience in transportation or third-party logistics (3PL)
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