Sales and Merchandising Specialist

4 days ago


Chicago, Illinois, United States Monica + Andy Full time

We are looking for an experienced Sales and Merchandising Specialist to join our Customer Experience team at Monica + Andy. In this role, you will be responsible for driving sales growth and creating an engaging shopping experience for our customers.

Key Responsibilities:
  • Drive sales growth through exceptional customer service and personalized outreach to clients
  • Merchandise our Guideshop based on product availability and merchandising guidelines, ensuring a visually appealing and easy-to-navigate shopping environment
  • Answer customer questions in person and via chat, email, and phone, providing solutions to their needs
  • Build and maintain a client book, meeting daily sales goals and contributing to the growth of our business
  • Collaborate with the management team to develop strategies that drive sales growth and improve customer satisfaction
Requirements:
  • Able to work weekends and holidays
  • Bilingual (English/Spanish) a plus
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment
About Monica + Andy:

We are a digitally native, organic baby and children's clothing brand, committed to providing a best-in-class customer experience through our omnichannel approach.

Estimated Salary: $52,000 - $68,000 per year



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