Shuttle Bus Dispatcher

2 weeks ago

Indianapolis, Indiana, United States Republic Airways Full time
Job Summary

We are seeking a highly organized and detail-oriented Shuttle Bus Dispatcher to join our team at Republic Airways. As a Shuttle Bus Dispatcher, you will be responsible for coordinating our shuttle buses on campus, providing transportation to and from off-site parking, and between campus and off-campus sites.

Key Responsibilities
  • Scheduling drivers and maintaining proper coverage
  • Communicating information and instructions to drivers, including schedules, route changes, road conditions, accidents, emergencies, etc.
  • Collaborating with the Supervisor of drivers and Dispatchers to ensure around-the-clock coverage of phone calls, emails, and text messages
  • Maintaining driver work tickets and ensuring they are available to drivers with plenty of advance notice
  • Receiving and maintaining all driver paperwork and files appropriately
  • Monitoring service for timeliness and consistency
  • Assisting Shuttle Bus Operations Manager and Dispatch Supervisor with driver training, recruitment, and engagement
  • Following all company, DOT, OSHA, Drug & Alcohol policies, and other guidelines as required
Requirements
  • Minimum of a High School Diploma or GED equivalent
  • Must be at least 21 years of age due to licensed driving requirements
  • Ability to communicate both verbal and written information to guests and drivers
  • Proven record of following state and federal motor vehicle regulations
  • Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
  • Must have knowledge of working knowledge of DOT rules and regulations, all Republic Drug and Alcohol Policies
  • Must be flexible, during seasonal peak schedule changes and weekend work may occur
  • Experience in the use of computers and associated software (Microsoft Office Suite), Teams, and Outlook
Preferred Qualifications
  • 2 years' dispatch experience with a passenger transportation company
  • Be in good standing with Republic Airways

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