Rehabilitation Team Coordinator

1 week ago


Milford, Connecticut, United States Milford Fire Department - Massachusetts Full time
About Us:
Milford Regional Medical Center is a full-service, community and regional teaching hospital located in Milford, Massachusetts. We serve patients from over 20 towns in Central Massachusetts. Our 149-bed medical center is a nonprofit, acute-care facility, where over 300 primary care and specialty physicians are committed to providing exceptional healthcare services to our community with dignity, compassion, and respect.

Job Summary:
This role is part of a three-person Coordinator team that supports a large multidisciplinary practice focusing on Rehabilitation and Sports Medicine. Responsibilities include telephone call management, reception, co-pay collection, appointment scheduling, insurance clearance, medical record management, and Meditech functions. The Coordinator will assist Rehabilitation staff with set-up/clean-up, transfers, and patient treatments under the direct supervision of a licensed therapist, as needed.

Responsibilities:
• Manage telephone calls and respond to patient inquiries
• Provide reception services and co-pay collection
• Schedule appointments and coordinate insurance clearance
• Maintain accurate medical records and perform Meditech functions
• Assist Rehabilitation staff with set-up/clean-up, transfers, and patient treatments

Qualifications:
• High school diploma or equivalent
• Knowledge of computer and phone systems
• Up to 1 year of customer service experience, with training provided on job specifics
• Prior knowledge of insurances is preferred
• Ability to multitask and work in a fast-paced environment

Benefits:
Milford Regional Medical Center offers competitive hospital differentials, including $3.50 hourly for evenings, $4.75 hourly for nights, and $2.75 hourly for weekends. All differentials are paid based on hospital policy.

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