Insurance Experience Specialist

1 month ago


Elk Grove, California, United States NAPAA Full time

Job Summary:

The Insurance Customer Experience Representative is responsible for maintaining and maximizing profitable relationships with personal lines clients and growing the book of business through new client sales.

Key Responsibilities:

  • Identify, qualify, and develop personal insurance opportunities with new and existing clients.
  • Foster and maintain excellent relationships with clients and prospects through regular follow-up and accurate quotations.
  • Anticipate, respond to, and follow up on all existing client needs.
  • Actively prospect and solicit increases in existing client coverage and network for new clients.
  • Present policies to insured and educate them on coverages and rates.

Requirements:

  • Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license.
  • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
  • Possess outstanding organizational skills and ability to complete difficult assignments without supervision.
  • Have excellent time management skills and thrive in a team environment.

Benefits:

  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

Compensation:

$20.00 per hour

About Us:

NAPAA is a leading insurance agency serving customers in Elk Grove, Sacramento, and surrounding areas. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses, and their family's financial future.

As a member of our team, you will work with our customers and the insurance companies we represent to provide excellent customer service.



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