Site Reliability Engineering Manager
1 week ago
We are seeking a highly skilled and experienced Site Reliability Engineering Manager to join our team at Karsun Solutions. The ideal candidate will be responsible for ensuring the reliability, scalability, and performance of our systems and services.
Key Responsibilities:- Lead a team of engineers in designing, implementing, and maintaining robust infrastructure and automation solutions.
- Define and implement best practices for infrastructure as code, deployment automation, and monitoring.
- Collaborate with cross-functional teams to design scalable and fault-tolerant architectures.
- Develop and maintain service level objectives (SLOs) and key performance indicators (KPIs) to measure system reliability and performance.
- Conduct post-mortems and root cause analyses for incidents and implement preventive measures to mitigate future incidents.
- Drive continuous improvement initiatives to enhance the reliability, scalability, and efficiency of our systems and services.
- Mentor and coach team members to foster a culture of learning and innovation.
- Bachelor's degree in computer science, engineering, or a related field; Master's degree preferred.
- 10+ years of experience in a similar role managing a team of site reliability engineers and delivering in AWS cloud platform.
- Proven track record of managing high-performance teams.
- 5+ years of experience supporting operations and maintenance for cloud-native applications in production that are fault-tolerant, self-healing, scalable, and high available.
- Deep understanding of cloud computing platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
- Strong knowledge of infrastructure as code tools (e.g., Terraform, Ansible, ArgoCD) and CI/CD pipelines.
- Experience with monitoring, logging, and observability tools like DataDog, AWS Cloudwatch, ELK, Prometheus, Splunk, etc.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strong problem-solving and analytical skills, with a keen attention to detail.
- Certifications such as AWS Certified DevOps Engineer or Google Professional Cloud DevOps Engineer are a plus.
- Ability to obtain and maintain a Public Trust clearance.
- Understanding of modern architecture, e.g. micro-services, EDA, etc., and cautious against overcomplexity and overengineering.
- Experience with monitoring and metrics platforms, e.g. New Relic, Prometheus, InfluxDB, Grafana, Splunk, etc.
- Experience designing and operating distributed systems and cloud infrastructure at scale.
Karsun Solutions is a company that transforms possible for the US Government. We are committed to building an environment where team members from diverse backgrounds can innovate, learn, and grow with us.
Benefits:- Health, Life & Disability Insurance - Medical, Dental, Life, and Disability coverage is paid for by Karsun for full-time employees.
- Paid Parental Leave
- 401k Retirement Plan - with pre-tax and post-tax ROTH contribution offerings and immediate vesting with a per-pay-period match
- Generous time off programs including 11 paid holidays per year
- Supplemental plans such as Vision, Pet Insurance, and 529 Savings Plan
- Employee Assistance Program with behavioral health, physical wellness, and financial advice
- Employee Discounts & Perks
- In-house Technical/Skills Training
Karsun Solutions is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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