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Care Manager

2 months ago

Smithtown, New York, United States WellLife Network Full time
Care Coordinator Job Description

Job Summary:

WellLife Network is seeking a highly motivated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the overall health and wellness of our clients by working collaboratively with them, their support systems, and community providers.

Key Responsibilities:

  • Conduct outreach activities and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders.
  • Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs.
  • Prepare and revise care plans to reflect client needs and personal goals.
  • Maintain contact with clients at least monthly, providing telephonic and face-to-face outreach, engagement, and comprehensive service planning.
  • Advocate for and support clients to ensure access to resources necessary to support wellness and self-management.
  • Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers, and community resources.
  • Collaborate with community providers as part of a multi-disciplinary team to ensure goal-directed care planning.
  • Conduct crisis intervention when needed and follow up accordingly.
  • Maintain detailed, timely, and accurate record keeping in an electronic medical record.
  • Coordinate with supervisor, office manager, and health home outreach team to ensure accurate caseload status.
  • Complete all required monthly documentation to ensure continuity of engaged clients' medical insurance and accurate billing.
  • Work as part of a care management team, attend and participate in weekly team meetings to provide feedback and share resource information.
  • Offer resources and serve as a consultant to team members on medical, psychosocial, and substance use issues.
  • Attend periodic trainings to enhance skill level and learn about wellness self-management and best practice skills.
  • Participate in bi-weekly individual supervision to address concerns and improve skill development.
  • Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
  • Follow program guidelines as outlined in the personnel manual.
  • Report to the program administration any issues and/or concerns on a regular basis.

Requirements:

  • Bachelor's degree and two years' experience in Human Services required.
  • New York State driver's license and access to a vehicle required.