Receptionist Coordinator

1 day ago


West Covina, California, United States PDS Health Full time
Job Summary

We are seeking a highly skilled and organized Receptionist to join our team at PDS Health. As a key member of our front office team, you will be responsible for providing exceptional patient experiences, ensuring seamless office operations, and supporting our clinicians in delivering high-quality care.

Key Responsibilities
  • Provide warm and welcoming greetings to patients and guests, ensuring a positive first impression of our practice.
  • Manage patient flow, schedule appointments, and ensure timely communication with patients and clinicians.
  • Process patient payments, maintain accurate records, and ensure compliance with company policies and regulatory requirements.
  • Act as a subject matter expert in our practice management system, ensuring efficient patient registration and check-in processes.
  • Collaborate with the back-office team to ensure smooth patient care and timely notification of patient arrivals.
  • Participate in daily morning huddles, team meetings, and other meetings as required, demonstrating a thorough understanding of business imperatives and their impact on metrics.
  • Maintain a professional appearance and demeanor, adhering to company policies and standards.
Requirements
  • High School Diploma or equivalent required.
  • Prior experience in a healthcare or administrative setting preferred.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to work independently and as part of a team, with a strong focus on patient advocacy and customer service.
  • Knowledge of office practices, technology applications, and patient insurances.
Benefits
  • Competitive hourly rate: $16.00-$21.50.
  • Medical, dental, and vision insurance.
  • Paid time off and tuition reimbursement.
  • 401K and paid time to volunteer in your local community.

PDS Health is an Equal Opportunity Employer, celebrating diversity and committed to creating a healthier and happier team.



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