Ford Sales Consultant

1 week ago


Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

We are seeking a highly motivated Ford Sales Consultant to join our team at Maplecrest Ford Lincoln in Vauxhall.

This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service and driving sales success.

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong knowledge of Ford products.

Responsibilities:

  • Manage customer communications - Answer incoming calls and emails to address customer inquiries and issues.
  • Schedule appointments and maintain a consistent average
  • Consult on customer success - Advise customers on how to successfully leverage Ford products based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure the information given to customers is accurate and up-to-date.

Requirements:

  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delivering exceptional customer service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system
  • HUSTLE and DRIVE

Estimated Salary: £35,000 - £45,000 per annum



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