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Customer Service Representative
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Oakmont Senior Living. As a key member of our community, you will be responsible for providing exceptional customer service to our residents, guests, and visitors.
Key Responsibilities- Provide Customer Service: Greet visitors, respond to resident requests, and provide information about our community.
- Answer Calls: Answer telephones, record messages, and direct calls to the appropriate staff member.
- Monitor Emergency Systems: Respond to emergency alerts and ensure the safety and security of our residents and staff.
- Manage Business Center: Process incoming and outgoing mail, and maintain a clean and organized workspace.
- Ensure Resident Safety: Maintain a safe and secure environment for all residents, staff, and guests.
- High School Diploma or Equivalent: Required.
- Customer Service Experience: Preferably 2 years of experience in a hospitality or senior living setting.
- Excellent Communication Skills: Ability to interact effectively with residents, staff, and visitors.
- Technical Skills: Proficient in MS Office programs and able to operate a personal computer.
- Competitive Pay: Competitive hourly rate.
- Benefits Package: Medical, dental, and vision benefits, as well as vacation and sick pay.
- Opportunities for Growth: Career advancement opportunities within our company.
