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Customer Service Representative

2 months ago

Greenville, South Carolina, United States Schlotzsky's Deli Full time

**About Schlotzsky's Deli**

We're a fast-paced and dynamic company that's passionate about serving our customers with a smile. As a key member of our team, you'll play a vital role in delivering an exceptional customer experience that keeps our guests coming back for more.

**Key Responsibilities:**

  • Take customer food orders and accurately process payments using our point-of-sale system
  • Provide top-notch hospitality and service to all guests, ensuring their needs are met and exceeded
  • Maintain a thorough understanding of our menu and products to answer questions and make recommendations
  • Contribute to a safe and clean working environment by adhering to our procedures, rules, and regulations
  • Collaborate with your team to achieve common goals and objectives
  • Resolve customer complaints in a professional and courteous manner

**Requirements:**

  • Prior experience in customer-facing roles is a plus, but we're happy to train the right candidate
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Excellent customer service skills and a passion for delivering a positive experience
  • Reliable transportation to and from work
  • Ability to stand for long periods and move quickly in a fast-paced environment
  • Reliability and a strong work ethic