Rehabilitation Access Representative

5 days ago


Snellville, Georgia, United States United Musculoskeletal Partners Full time
Job Title: Rehabilitation Access Representative

We are seeking a highly skilled and detail-oriented Rehabilitation Access Representative to join our team at Resurgens Orthopaedics. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience from check-in to check-out.

Key Responsibilities:
  • Greets and welcomes patients, ensuring a positive first impression
  • Verifies patient information, including insurance and demographic data
  • Schedules appointments and coordinates with clinicians to ensure timely and efficient care
  • Collects and processes patient payments, including co-pays and deductibles
  • Communicates with patients regarding appointment status, wait times, and any issues that may arise
  • Maintains accurate and up-to-date patient records, including demographic and insurance information
  • Assists with administrative tasks, such as data entry and filing
Requirements:
  • High school diploma or equivalent required
  • 1+ year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in software applications
Working Conditions:

This is a full-time position, working Monday through Friday, 8am-5pm. The ideal candidate will be able to work in a dynamic and fast-paced environment, with a strong focus on customer service and attention to detail.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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