Administrative Healthcare Professional

5 days ago


Saint Cloud, Florida, United States Optum Full time
Optum Career Opportunity

We are seeking a skilled Administrative Healthcare Professional to join our team at Optum. This is an exciting opportunity to contribute to the delivery of quality healthcare services and make a meaningful impact on people's lives.

About the Role:

  • This is a full-time position requiring 8-hour shifts, Monday through Friday, with flexibility to work occasional overtime.
  • Our office is located in St. Cloud, FL, USA, with a comprehensive training program that includes 2-3 weeks of classroom instruction.

Primary Responsibilities:

  1. Manage administrative intake of members, working closely with hospitals, clinics, facilities, and clinical teams to process requests for services.
  2. Process incoming and outgoing referrals, prior authorizations, and other tasks related to census roles.
  3. Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review.
  4. Handle resolution/inquiries from members and/or providers in a high-volume customer service environment.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Minimum 2 years of customer service experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work flexible schedules, including evening hours.

Preferred Qualifications:

  • Experience working in the healthcare industry and with health insurance.
  • Clerical or administrative support background.
  • Knowledge of ICD-10 and CPT codes.

Benefits:

  • Average salary range: $40,000 - $60,000 per year.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Generous paid time off and holidays.
  • Opportunities for career growth and professional development.

About UnitedHealth Group:

At UnitedHealth Group, we strive to create a healthier world by improving access to healthcare services. Our mission is to help people live healthier lives and make the health system work better for everyone.



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