Field Operations Specialist
3 weeks ago
Estimated salary: $80,000 - $120,000 per annum.
Job SummaryThis role involves providing technical support and installation services for IT infrastructure in various office environments and locations.
We are seeking a skilled Field Engineer to join our team at Datum Software.
The ideal candidate will have experience with IMAC requests, customer service, and troubleshooting technical issues.
Responsibilities include:
- Performing installations, moves, adds, and changes (IMAC) for IT infrastructure
- Providing exceptional customer service during field visits or dispatches
- Diagnosing and resolving technical errors or problems
- Producing timely and detailed service reports
- Documenting processes and procedures
Datum Software is a staffing and recruiting company that specializes in connecting top talent with leading organizations.
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