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Data Entry Specialist

2 months ago

Curtis Bay, Maryland, United States A3 Staffing Solutions Full time
Job Overview

A3 Staffing Solutions is seeking a highly skilled Data Entry Specialist to join our team. As a Data Entry Specialist, you will be responsible for managing large amounts of data, generating sales leads, and identifying customer needs to achieve satisfaction.

Key Responsibilities:

  • Manage and process large amounts of data with high accuracy and efficiency
  • Generate sales leads and identify new business opportunities
  • Assess customer needs and provide solutions to achieve satisfaction
  • Build and maintain strong relationships with customers through effective communication
  • Meet sales targets and call handling quotas
  • Handle customer complaints and provide appropriate solutions
  • Keep accurate records of customer interactions and process customer accounts
  • Follow company communication procedures and guidelines

Requirements:

  • Proven experience in customer support or client service
  • Track record of over-achieving sales targets
  • Strong phone handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt to different personalities
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree or equivalent

About A3 Staffing Solutions:

We are committed to delivering exceptional services and professionals with proven work ethics and processes. Our company values include providing an exceptional client experience, delivering on our commitments, building trust through integrity, and creating an environment that inspires innovation.