Retail Associate

4 weeks ago


Pineville, North Carolina, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, assist with payments, and utilize cash registers to complete transactions.
  • Maintain a clean and organized store environment, including sweeping and cleaning the parking lot, and organizing merchandise.
  • Assist with club pick up orders, including contacting members to notify of delayed pickup times, informing members of unavailable products, and offering alternative options.
  • Resolve member issues and concerns, and promote the company's products and services.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience, including operating a cash register, preferred.
  • Ability to work in a fast-paced environment, and provide exceptional customer service.
  • Ability to stand for long periods of time, and lift up to 25 pounds.

What We Offer:

  • Competitive hourly wage, ranging from $17.00 to $24.00.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • PTO and paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting.

Eligibility Requirements:

Eligibility requirements apply to some benefits, and may depend on job classification and length of employment. Benefits are subject to change, and may be subject to specific plan or program terms.

About Sam's Club:

At Sam's Club, we offer a competitive pay and benefits package, as well as opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, and to supporting the well-being of our members and associates.



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