Regional Director

2 days ago


Elizabethtown, Kentucky, United States Lifeline Homecare, Inc. Full time
Job Title: Regional Director

Lifeline Homecare, Inc. is seeking a highly skilled and experienced Regional Director to lead our regional operations in Kentucky. As a key member of our leadership team, you will be responsible for managing daily operations and financial performance of assigned regions, supervising assistant regional directors and office assistants, and maintaining a professional environment that fosters open communication, respect, and teamwork.

Key Responsibilities:
  • Manage daily operations and financial performance of assigned regions, ensuring efficient use of resources and effective service delivery.
  • Supervise assistant regional directors and office assistants, providing guidance and support to ensure seamless day-to-day operations.
  • Maintain a professional environment that promotes open communication, respect, and teamwork among staff and clients.
  • Coordinate services with case managers, clients, caregivers, and family members to ensure high-quality care and support.
  • Perform client evaluations and supervisory visits to assess service delivery and identify areas for improvement.
  • Recruit, screen, interview, and select new caregivers, ensuring they meet our high standards for quality and professionalism.
  • Facilitate orientation, new hire training, and annual training to ensure caregivers have the skills and knowledge needed to provide exceptional care.
  • Monitor training to ensure effectiveness and relevance, making adjustments as needed to meet evolving client needs.
  • Maintain frequent communication with caregivers, addressing concerns and providing support to ensure their success.
  • Schedule caregivers in a cost-efficient manner to meet clients' service requirements, ensuring timely and effective care delivery.
  • Manage caregiver schedules, including change requests, absenteeism, and new client services, to ensure seamless service delivery.
  • Review and approve payroll information for caregivers, ensuring accuracy and compliance with company policies.
  • Conduct performance reviews and corrective actions for caregivers, providing feedback and coaching to improve performance.
  • Maintain accurate and complete documentation, including personnel files and client records, to ensure compliance with regulatory requirements and company policies.
  • Provide home care services in the event a caregiver is unable to perform the services, ensuring continuity of care and support.
  • Process new work order referrals, ensuring timely and effective service delivery.
Requirements:
  • Bachelor's degree in Healthcare Administration or Business Management preferred.
  • 2 years of previous experience in caregiving and office administration preferred.
  • Combination of education and experience may be considered.
  • Labor Management/Scheduling/Talent Planning experience preferred.
  • Proficiency with Microsoft Word and Excel.

Lifeline Homecare, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application today.


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