Patient Services Associate

3 weeks ago


Montpelier, Idaho, United States Bear Lake Memorial Hospital Full time
Job Description:
The Patient Services Associate will play a vital role in supporting the InstaCare and other physicians clinics at Bear Lake Memorial Hospital. This position requires a detail-oriented individual with excellent communication skills and the ability to maintain confidentiality.

Key Responsibilities:
• Register patients, manage schedules, and coordinate logistics for clinic providers and services
• Assist healthcare professionals with patient care tasks, answer phone calls, and relay messages to providers or staff
• Schedule and confirm appointments, process payments, and work with insurance companies for pre-authorizations
• Maintain accurate records, handle controlled substance scripts, and perform other related duties as assigned

Requirements and Skills:
• Excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment
• Strong organizational and time management skills, ability to prioritize tasks and meet deadlines
• Basic computer skills, proficiency in software applications such as Microsoft Office
• Ability to maintain confidentiality and adhere to HIPAA regulations, high ethical and integrity standards
• Ability to sit for long periods, some standing, lifting, bending, twisting required
• Must be able to complete essential duties with or without reasonable accommodation and contribute to the hospital's culture and mission

Salary: $42,000 - $60,000 per year, depending on experience and qualifications


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